1. Agreement to Terms
These Terms & Conditions (“Terms”) govern your access to and use of SupremeSweatpants.com and any related services (collectively, the “Service”). By accessing the Service, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility & Account
- You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Provide accurate, current, and complete information. We may suspend or terminate accounts for violations of these Terms.
3. Product Information & Authenticity
- We specialize in Supreme sweatpants and related bottoms. Each item is reviewed for authenticity using source verification, construction details, tags, and season data.
- Photos and measurements correspond to the exact item offered unless otherwise noted.
- Minor color differences may occur due to screen settings; we color-calibrate photos to reflect the item as closely as possible.
- Condition is described on each product page. If an item is pre-owned, we note wear, marks, or alterations where applicable.
- Authenticity Guarantee: if authenticity is reasonably disputed with evidence, we will investigate and, if confirmed, offer a full refund including return shipping.
4. Sizing & Measurements
- We provide waist range, outseam/inseam, rise, and leg opening measurements where available. Compare with a similar pair you own for best fit.
- Garment measurements may vary slightly due to manufacturing tolerances or prior care of pre-owned items (±1–2 cm is typical).
5. Pricing, Taxes & Payment
- Prices are listed in USD and may change without notice. We reserve the right to correct pricing errors.
- Applicable sales tax is calculated at checkout based on your shipping address.
- We accept major cards and PayPal as indicated at checkout.
- Your payment method may be authorized at order placement; funds capture occurs when your order is confirmed for shipment.
- Orders may be canceled or adjusted if pricing, availability, or fraud-screening issues arise.
6. Orders, Acceptance & Cancellations
- Your order is an offer to buy. We accept your order when we issue a shipment confirmation email.
- We may refuse or cancel orders at our discretion (for example, suspected fraud, inaccurate information, or limited stock).
- If an order is canceled after your payment is captured, we will promptly issue a refund to your original method.
- Please review your shipping address and item details carefully; we are not responsible for address errors submitted by customers.
7. Shipping, Delivery & Risk of Loss
- We ship from New York, NY, to addresses shown at checkout. Estimated delivery timelines are provided but are not guaranteed.
- Risk of loss transfers to you upon our delivery of the package to the carrier.
- Please inspect your order upon arrival and contact us within 3 business days if something is missing or damaged.
8. Returns & Refunds
- Returns are accepted within 30 days of delivery on unworn items in original condition with all tags, unless otherwise stated on the product page.
- To start a return, contact us at [email protected] with your order number. Unauthorized returns may be refused.
- Return shipping costs are your responsibility unless we made an error or authenticity is in question and confirmed.
- Refunds are typically processed within 3–5 business days after we receive and inspect the return.
9. Promotions, Gift Cards & Store Credit
- Promotional codes must be entered at checkout and cannot be applied retroactively.
- Unless stated, promotions cannot be combined and may be subject to minimum spend or category exclusions.
- Gift cards and store credit are non-transferable, not redeemable for cash (unless required by law), and subject to expiration where permitted.
10. User Content & Reviews
- If you submit reviews, images, or comments (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Service and marketing.
- You represent that you own or have permission to share User Content and that it does not infringe any rights or contain unlawful material.
- We may moderate, edit, or remove User Content at our discretion.
11. Prohibited Activities
- Using the Service for unlawful purposes or to violate others’ rights.
- Interfering with security features, scraping, or reverse engineering without permission.
- Submitting false orders, chargeback abuse, or other fraudulent activities.
12. Intellectual Property
All content on the Service (including text, graphics, logos, photos, and code) is owned by or licensed to Supreme Sweatpants and is protected by intellectual property laws. You may not copy, distribute, or create derivative works without our prior written consent.
All trademarks, including “Supreme” and related marks, are the property of their respective owners. Supreme Sweatpants is an independent retailer/reseller and is not affiliated with or endorsed by Supreme New York.
13. Third‑Party Links
The Service may contain links to third-party websites. We do not control and are not responsible for their content, policies, or practices. Access such sites at your own risk.
14. Disclaimers
- Except as expressly stated, the Service and all products are provided “as is” and “as available.”
- We disclaim all warranties, express or implied, to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Supreme Sweatpants and its officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service or products. Our total liability for any claim relating to the Service or products will not exceed the amount you paid for the item(s) at issue.
16. Indemnification
You agree to defend, indemnify, and hold harmless Supreme Sweatpants and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt and expenses (including attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
17. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
- Any dispute will be resolved through binding arbitration administered by a recognized arbitration provider in New York County, New York, on an individual basis. You waive the right to a jury trial or to participate in a class action. Small claims court matters may be brought in a court of competent jurisdiction.
- Before filing arbitration, you agree to attempt to resolve the dispute informally by contacting [email protected] within 30 days of the issue.
18. Changes to the Service or Terms
We may update these Terms and the Service at any time. Changes are effective when posted on this page with the “Effective date” updated. Your continued use of the Service constitutes acceptance of the revised Terms.
19. Accessibility
We aim to provide an accessible experience and continually improve our site. If you encounter accessibility barriers, contact us at [email protected].
20. Contact Us
Supreme Sweatpants
247 W 38th St, Suite 1204, New York, NY 10018, United States
Customer Service: Mon–Fri 9:00–18:00 ET
Email: [email protected]
21. Miscellaneous
- Entire Agreement: These Terms, along with our Privacy Policy and any policies referenced at checkout, constitute the entire agreement between you and us.
- Severability: If any provision is found unenforceable, the remainder will continue in full force.
- No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment: You may not assign your rights under these Terms without our written consent.
- Headings: Headings are for convenience only and do not affect interpretation.