Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, how we use it, and the choices you have.
1. Scope
This Privacy Policy applies to personal information processed by SupremeSweatpants.com (“we,” “us,” or “our”) on our website, emails, and other services that link to this policy (collectively, the “Services”).
2. Information We Collect
- Account and order information: name, email, phone number, shipping/billing address, order details.
- Payment information: tokenized payment identifiers from our payment processors (we do not store full card numbers).
- Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps.
- Cookies and similar technologies: cookies, pixels, and local storage to enable core site features and measure performance.
- Communications: messages sent to our support email and forms, including attachments and metadata.
- User-generated content: reviews, survey responses, wishlists, and preferences you submit.
3. Sources of Information
- Directly from you when you browse, create an account, place an order, or contact support.
- Automatically from your device via cookies and analytics tools.
- From service providers that support payment, fulfillment, analytics, fraud prevention, and marketing.
- From publicly available sources or social media if you interact with our pages.
4. How We Use Information
- Provide, operate, and improve the Services and our product catalog.
- Process orders, payments, shipping, returns, and customer support.
- Personalize content and product recommendations.
- Measure site performance, diagnose issues, and prevent fraud.
- Communicate with you about orders, new products, promotions, and policy updates.
- Comply with legal obligations and enforce our terms.
Legal bases for processing (EEA/UK): performance of a contract, legitimate interests (e.g., site security and analytics), consent (e.g., for certain cookies/marketing), and compliance with legal obligations.
6. Advertising & Analytics
We may use analytics and advertising partners to better understand our audience and measure performance. These may include:
- Analytics: tools such as Google Analytics to collect aggregated usage data.
- Advertising: ad platforms (e.g., Google, Meta) to serve ads and measure conversions.
- Social tools: pixels or SDKs that help build audiences and attribute performance.
Where required, we obtain consent before setting non-essential cookies. You may opt out of interest-based advertising via your preferences above, platform controls, or device settings.
7. Payments
Payments are processed by third parties (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers. Payment processors handle your payment data subject to their own privacy policies.
8. Email & SMS
- Transactional messages: order confirmations, shipping updates, and service notices.
- Marketing: emails or SMS about new products or promotions if you opt in. You can unsubscribe via the link in emails or by replying STOP to SMS where applicable.
10. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, to fulfill our legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (for example, order records are generally retained for tax and accounting requirements).
11. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete personal information.
- Opt out of marketing communications.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Data portability.
- Appeal our decision or lodge a complaint with your local authority (e.g., ICO, DPC).
To exercise your rights, email us at [email protected] or use the request form below.
12. Do Not Sell or Share My Personal Information
If you are a resident of a state with such rights (e.g., California), you may opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
Use the toggle below and your browser’s Global Privacy Control (where available). We honor GPC signals by treating them as a “do not sell/share” request.
Advertising “Sell/Share” Preference
13. Security
We employ administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
14. International Transfers
Your information may be transferred to and processed in the United States and other countries that may have different data protection laws. Where required, we use appropriate safeguards for such transfers.
15. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. If changes materially affect your rights, we will provide additional notice as required by law.
17. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Supreme Sweatpants247 W 38th St, Suite 1204
New York, NY 10018, United States
Email: [email protected]